Privacy Policy
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General
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What information do we collect?
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How do we use this information, and what is the legal basis for this use?
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Withdrawing consent or otherwise objecting to direct marketing
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Who will we share this data with, where and when?
We may share your personal data with the related companies of LCJG Limited and its subsidiaries located within or outside Hong Kong for the purposes set out in the section “How do we use this information, and what is the legal basis for this use?” above.
Personal data may be shared with government authorities and/or law enforcement officials if required for the purposes set out in the section “How do we use this information and what is the legal basis for this use?” above, when mandated by law and in compliance with Hong Kong’s Personal Data (Privacy) Ordinance (the “Ordinance”) or other applicable laws.
Personal data will also be shared with those third party service providers located within or outside Hong Kong who we need to process it on our behalf for the purposes identified in this Privacy Policy. Amongst others, we use the following third-party providers:
- Courier and other goods delivery services;
- Email, SMS, MMS, WhatsApp, WeChat, Instagram, Facebook, Messenger, YouTube, X (formerly known as Twitter), Weibo, XiaoHongShu, Douyin, other social media notifications and direct messaging platforms and other digital notification services;
- Telecom companies (e.g. for providing in-store Wi-Fi services);
- Data storage and cloud service providers (e.g. for storing personal data and hosting applications that process personal data for the purposes identified in this Privacy Policy);
- Google, Facebook and other advertising networks (for the matching of your personal data with their database in order to send you our direct marketing materials through, e.g., your Google and/or Facebook account(s));
- Marketing (including digital marketing) and website analytic agencies for display of advertising materials on our Site and other websites that you may visit, as well as analysis of your online behaviour and usage of our Site – we note that these agencies use cookies; please refer to our separate Cookies Policy (https://www.lanecrawford.com.hk/info/help/cookies-policy/) for details;
- credit reference and fraud-prevention agencies (e.g. for performing appropriate anti-fraud checks, such as credit / identity checks); and
- Data analytics and hackathon service providers and agencies (for the purposes stated in the section “How do we use this information, and what is the legal basis for this use?” above), to whom we will only send anonymised data and then only for the purposes in the section “How do we use this information, and what is the legal basis for this use” above.
We may also sell your personal data to third parties for their own purposes where permitted by applicable laws.
If our business or any part of it is put up for sale, sold or integrated with another business, personal data may be disclosed to our advisers and any prospective purchaser and their advisers and will be passed to the ultimate new owners of the business.
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What rights do I have?
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Who is the data controller?
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How long will my data be kept?
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Our In-Store Photography policy
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Our CCTV privacy policy
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Our Data Analytics policy
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Consent, Social Network Credentials and Account Deletion
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Language
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How do I get in touch with you?
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Changes to the Privacy Policy
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GDPR: Notice for Residents in the European Economic Area
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CALIFORNIA CONSUMER PRIVACY ACT: Notice for California Residents
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PERSONAL INFORMATION PROTECTION LAW: Notice for Residents of Mainland China
We may share your personal data with the related companies of LCJG Limited and its subsidiaries located within or outside Hong Kong for the purposes set out in the section “How do we use this information, and what is the legal basis for this use?” above.
Personal data may be shared with government authorities and/or law enforcement officials if required for the purposes set out in the section “How do we use this information and what is the legal basis for this use?” above, when mandated by law and in compliance with Hong Kong’s Personal Data (Privacy) Ordinance (the “Ordinance”) or other applicable laws.
Personal data will also be shared with those third party service providers located within or outside Hong Kong who we need to process it on our behalf for the purposes identified in this Privacy Policy. Amongst others, we use the following third-party providers:
- Courier and other goods delivery services;
- Email, SMS, MMS, WhatsApp, WeChat, Instagram, Facebook, Messenger, YouTube, X (formerly known as Twitter), Weibo, XiaoHongShu, Douyin, other social media notifications and direct messaging platforms and other digital notification services;
- Telecom companies (e.g. for providing in-store Wi-Fi services);
- Data storage and cloud service providers (e.g. for storing personal data and hosting applications that process personal data for the purposes identified in this Privacy Policy);
- Google, Facebook and other advertising networks (for the matching of your personal data with their database in order to send you our direct marketing materials through, e.g., your Google and/or Facebook account(s));
- Marketing (including digital marketing) and website analytic agencies for display of advertising materials on our Site and other websites that you may visit, as well as analysis of your online behaviour and usage of our Site – we note that these agencies use cookies; please refer to our separate Cookies Policy (https://www.lanecrawford.com.hk/info/help/cookies-policy/) for details;
- credit reference and fraud-prevention agencies (e.g. for performing appropriate anti-fraud checks, such as credit / identity checks); and
- Data analytics and hackathon service providers and agencies (for the purposes stated in the section “How do we use this information, and what is the legal basis for this use?” above), to whom we will only send anonymised data and then only for the purposes in the section “How do we use this information, and what is the legal basis for this use” above.
We may also sell your personal data to third parties for their own purposes where permitted by applicable laws.
If our business or any part of it is put up for sale, sold or integrated with another business, personal data may be disclosed to our advisers and any prospective purchaser and their advisers and will be passed to the ultimate new owners of the business.