This promotional offer (“Promotion”) is granted by Lane Crawford (Hong Kong) Limited (“Lane Crawford”) and subject to the terms and conditions below. By purchasing any merchandise under this Promotion, you accept and agree to be bound by the terms and conditions below.

1. Promotional Period: From 7th November, 2024 to 11th November, 2024, both dates inclusive.
2. Eligible Store(s): This Promotion is only valid for Eligible Transactions (defined below) made online at www.lanecrawford.com.hk (“Lane Crawford Online Store”).
3. Eligible Customer(s): This Promotion is only applicable to the following customers:
   1. This Promotion is applicable to Lane Crawford Privilege Programme Members and non-members.
   2. Except for the 10% discount that Lane Crawford Platinum members, the Promotion cannot be used in conjunction with any other promotional offers.
4. Eligible Transaction(s):
   
   

   During the Promotional Period, and subject to the Excluded Transactions below, Eligible Customers who spend HK4,000 or more in a single transaction on full-priced merchandise in Womenswear, Menswear, Ladies’ Shoes & Accessories, Mens’ Shoes & Accessories, merchandise and/or Home and Lifestyle departments at Lane Crawford Online Store can enjoy an instant rebate HK600 on that Eligible Transaction, and a HK$400 Christmas Gift Card (“Gift”) for the first 100 Eligible Transactions on a first-come-first-served basis.
   
   The Gift will be shipped at the end of November after return period.

5. Excluded Transactions:
   1. This Promotion is not applicable to purchases of selected brands (as selected by Lane Crawford at its sole discretion), Beauty & Wellness merchandise, Apple-branded merchandise, Samsung-branded merchandise and/or purchase of Lane Crawford gift card(s).
   2. If certain merchandise of an Eligible Transaction is subsequently returned and refunded and if after such refund, the remaining merchandise does not meet the criteria for the Promotion, the remaining merchandise cannot enjoy the Promotion.
6. Other Terms & Conditions:
   1. Each Eligible Customer can only receive one Gift during the relevant Promotional Period.
   2. All Gifts under this Promotion are only available while stocks last. The Gifts are non-exchangeable or non-refundable and cannot be redeemed for cash.
   3. Lane Crawford’s Terms of Service and Privacy Policy apply to this Promotion. Please visit www.lanecrawford.com.hk for full details (collectively, “Terms of Service”).
   4. This Promotion may only be used for personal purchases and cannot be used for any commercial, resale, or promotional purposes or purchases on behalf of others or any other purposes whatsoever unless authorized by Lane Crawford in writing. Customers who violate this clause may be blacklisted and Lane Crawford reserves all the right to take legal action.
   5. Lane Crawford reserves the right to revise these terms and conditions as well as the Terms of Service, in either case, at any time without prior notice to or approval from any person.
   6. Other than related companies (including affiliates and subsidiaries and companies held in common control) of Lane Crawford, a person who is not a contracting party has no right to enforce or enjoy the benefit of any term hereunder.
   7. Should any dispute arise in connection with the Promotion, the decision of LCJG Limited, the holding company of Lane Crawford, shall be final.
   8. This Promotion and these terms & conditions are governed by the laws of Hong Kong SAR and any dispute shall be referred to the Courts of Hong Kong SAR for settlement.
   9. As there may be a high demand for merchandise during the Promotional Period, additional time may be needed for the delivery of orders and/or in-store collection. Please refer to the section “Delivery and Collection” at www.lanecrawford.com.hk for details.
   10. Online purchases made at the Lane Crawford Online Store are subject to Lane Crawford’s Online Return & Exchange Policy. Please refer to the section “Return & Exchange” at www.lanecrawford.com.hk for details.

Should a customer have any query on whether or not a particular merchandise is subject to this Promotion or any other matters related to the Promotion, please contact Customer Care Centre at +852 2118 2288 or email customercare@lanecrawford.com before purchase.