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Terms & Conditions

This promotional offer (“Promotion”) is granted by Lane Crawford (Hong Kong) Limited (“Lane Crawford”) and subject to the terms and conditions below. By purchasing any merchandise under this Promotion, you accept and agree to be bound by the terms and conditions below.

  1. Promotional Period: November 3, 2023 to November 5, 2023 (both days inclusive).
  2. Eligible Store(s): This Promotion is only valid for Eligible Transactions (defined below) made at the following stores during the Promotional Period:
    1. Lane Crawford ifc mall, Lane Crawford Canton Road, Lane Crawford Times Square and Lane Crawford Pacific Place home store (collectively, “Lane Crawford Stores”)
    2. online at www.lanecrawford.com.hk (“Lane Crawford Online Store”).
  3. Eligible Customer(s): This Promotion is only applicable to the following customers:
    1. in respect of transactions made at Lane Crawford Stores, any customers who satisfy the requirements as set out under the section “Eligible Transaction(s)” below.
    2. In respect of transactions made at Lane Crawford Online Stores, Lane Crawford Privilege Programme Members who sign in at Lane Crawford Online Stores.

    To qualify for this Promotion, Eligible Customers are required to complete the registration for the Lane Crawford Privilege Programme at Lane Crawford Stores. This Promotion cannot be used in conjunction with any other promotional offers, and any Made-to-Measure and Made-to-Order items.
  4. Eligible Transaction(s):

    During the Promotional Period, and subject to the Excluded Transactions below, Eligible Customers who meet the following purchase requirement in one single transaction on:

    • any merchandise in Womenswear, Menswear, Ladies’ Shoes & Accessories, and Mens’ Shoes & Accessories, Home & Lifestyle (the “Fashion and H&L Items”); or
    • any merchandise in Jewellery department (the “Jewellery Items”),
      as selected by Lane Crawford at its absolute discretion (collectively the “Eligible Products”) at the Eligilble Store(s) can enjoy the following additional discount:

    Purchase Requirement Additional Discount
    Womenswear, Menswear, Ladies’ Shoes & Accessories, and Mens’ Shoes & Accessories, Home & Lifestyle Departments
    HK$4,000 or more Fashion and H&L Items at Lane Crawford Online Store HK$400 off on the Eligible Products
    HK$8,000 or more Fashion and H&L Items at any Lane Crawford Stores HK$800 off on the Eligible Products
    HK$16,000 or more Fashion and H&L Items at any Lane Crawford Stores HK$1,600 off on the Eligible Products
    HK$25,000 or more Fashion and H&L Items at any Lane Crawford Stores HK$3,500 off on the Eligible Products
    HK$40,000 or more Fashion and H&L Items at any Lane Crawford Stores HK$8,000 off on the Eligible Products
    Jewellery Department
    HK$50,000 or more Jewellery Items at any Eligible Store HK$2,500 off on the Eligible Products
    HK$100,000 or more Jewellery Items at any Eligible Store HK$5,000 off on the Eligible Products
    HK$200,000 or more Jewellery Items at any Eligible Store HK$10,000 off on the Eligible Products
    HK$300,000 or more Jewellery Items at any Eligible Store HK$15,000 off on the Eligible Products

    For the avoidance of doubt, the purchase of Fashion & H&L items and Jewellery Items shall be separately counted for the purpose of determining whether an Eligible Customer has met the above purchase requirement.

  5. Excluded Transactions:

    This Promotion is not applicable to purchases of selected full-priced merchandise, selected brands (as selected by Lane Crawford at its sole discretion), Beauty & Wellbeing merchandise, Made-to-Measure merchandise, Made-to-Order merchandise, Apple-branded merchandise, Samsung-branded merchandise, spending made using the vouchers of ifc mall, Harbour City, Times Square, and Pacific Place (collectively the “Vouchers”), and/or Lane Crawford gift card(s).
  6. Other Terms & Conditions
    1. During the Promotional Period, no return or exchange of the Eligible Products will be accepted.
    2. Lane Crawford Privilege Programme bonus rewards points (if any) are accrued in respect of the value of the original purchase transaction amount net of all applicable discounts and payments using coupons (including but not limited to the Vouchers) during the Promotional Period.
    3. Lane Crawford’s Terms of Service and Privacy Policy apply to this Promotion. Please visit www.lanecrawford.com.hk for full details (collectively, “Terms of Service”).
    4. This Promotion may only be used for personal purchases and cannot be used for any commercial, resale, or promotional purposes or purchases on behalf of others or any other purposes whatsoever unless authorized by Lane Crawford in writing. Customers who violate this clause may be blacklisted and Lane Crawford reserves all its rights to take legal actions.
    5. Lane Crawford reserves its right to revise the terms and conditions of this Promotion as well as the Terms of Service, in either case, at any time without prior notice. Please visit Lane Crawford Online Store from time to time for latest information.
    6. Should any dispute arise, the decision of LCJG Limited, the holding company of Lane Crawford shall be final.
    7. Other than related companies (including affiliates and subsidiaries and companies held in common control) of Lane Crawford, a person who is not a contracting party to this purchase has no right under the Contracts (Rights of Third Parties) Ordinance (Cap 623 of the Laws of Hong Kong) to enforce or enjoy the benefit of any term of this purchase.
    8. This Promotion and these terms & conditions are governed by the laws of Hong Kong SAR and any dispute shall be referred to the Courts of Hong Kong SAR for settlement.

Should a customer have any query on whether or not a particular merchandise is subject to this Promotion or any other matters related to this Promotion, please contact Customer Care Centre at +852 2118 2288 or email customercare@lanecrawford.com before purchase.