Frequently Asked Questions
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Gift Card
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Gift Cards can be purchased at lanecrawford.com or at the Concierge of any Lane Crawford store in Hong Kong SAR, Shanghai, Chengdu and Beijing, and at affiliated boutiques.
For bulk purchases or corporate gifts, contact one of our Corporate Sales Managers for additional benefits and assistance.
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Gift Cards ordered online (without any other merchandise) will be shipped to your address through courier. Please refer to our Shipping and Delivery details or contact our Customer Care Team. Gift Cards purchased alongside other merchandise online have the option of being collected in store.
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You can purchase and activate each generic Gift Card with a minimum value of HKD500 or RMB500. The maximum value a Gift Card can hold is HKD78,000 or RMB5,000.
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Yes. Platinum Privilege Cardholders can enjoy 10% off the regular price, and settle full or part payment of the balance after discount with a Gift Card. However, Gift Card redemption transactions are ineligible for the accrual of bonus points.
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No. Gift Cards are equivalent to cash.
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No. The value on a Gift Card cannot be transferred to another Gift Card.
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Gift Cards can be purchased at lanecrawford.com or at the Concierge of any Lane Crawford store in Hong Kong SAR, Shanghai, Chengdu and Beijing, and at affiliated boutiques.
For bulk purchases or corporate gifts, contact one of our Corporate Sales Managers for additional benefits and assistance.
-
Gift Cards ordered online (without any other merchandise) will be shipped to your address through courier. Please refer to our Shipping and Delivery details or contact our Customer Care Team. Gift Cards purchased alongside other merchandise online have the option of being collected in store.
-
You can purchase and activate each generic Gift Card with a minimum value of HKD500 or RMB500. The maximum value a Gift Card can hold is HKD78,000 or RMB5,000.
-
Yes. Platinum Privilege Cardholders can enjoy 10% off the regular price, and settle full or part payment of the balance after discount with a Gift Card. However, Gift Card redemption transactions are ineligible for the accrual of bonus points.
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No. Gift Cards are equivalent to cash.
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No. The value on a Gift Card cannot be transferred to another Gift Card.